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TERMS OF SERVICE

Last updated December 26, 2025

These Terms of Service govern your access to and use of Craftorea's e-commerce platform and related services. The term "Services" refers collectively to our website, online shop creation tools, payment processing systems, and all associated features and functionality. Craftorea is operated by Norbert Vígh, located at Bajč 776, Bajč 946 54, Slovakia.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of our Services immediately.

We reserve the right to modify these Terms at any time. Material changes will be indicated by updating the "Last updated" date at the top of this document. Your continued use of our Services following any modifications constitutes your acceptance of the revised Terms.

Our Services are intended for users who are at least 18 years of age. Individuals under 18 are not permitted to use our Services.

1. User's Rights

Content Ownership

The products you make, the photos you take, the descriptions you write—that's all yours. You own your content. When you upload it to Craftorea, you're giving us permission to use it to run and promote the platform. This means we can display your products in your shop, feature them in marketing materials, and make sure everything works smoothly.

We do not assert any ownership over your Contributions. You retain full ownership of all your Contributions and any intellectual property rights associated with them.

Right to Use the Platform

As long as you follow these Terms, you can use Craftorea to run your creative business. Our Services enable you to create online shops, showcase handmade products, manage inventory, process payments, and conduct business with customers worldwide.

Our Services are available to users globally; however, you are responsible for ensuring that your use of our platform complies with all applicable laws and regulations in your jurisdiction. If you access our Services from outside Slovakia, you do so at your own initiative and are responsible for compliance with local laws.

Right to Cancel Subscription

You can cancel your subscription at any time by contacting us using the contact information provided below or through your account settings. Your cancellation will take effect at the end of the current billing period. If you have questions or are unsatisfied with our Services, please email us at craftorea@gmail.com.

2. User's Obligations

User Representations and Warranties

By using our Services, you represent and warrant that:

  • All registration information you provide is accurate, current, and complete
  • You will maintain and promptly update your registration information as necessary
  • You have the legal capacity and authority to enter into this Agreement
  • You are at least 18 years of age
  • You will not use automated systems, bots, scripts, or other non-human means to access our Services
  • You will not use our Services for any illegal or unauthorized purpose
  • Your use of our Services will comply with all applicable laws and regulations

If you provide any information that is untrue, inaccurate, or incomplete, or if you breach any of these representations, we reserve the right to suspend or terminate your account and refuse any current or future use of our Services.

Account Registration and Security

To access certain features of our Services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your password and account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or use of your account

Payment Obligations

When making purchases through our Services, whether for subscription fees or products from creator shops, you agree to provide current, complete, and accurate purchase and account information. You further agree to promptly update your account and payment information, including email address, payment method, and payment card expiration date.

You agree to pay all charges at the prices then in effect for your purchases, including any applicable taxes and shipping fees. You authorize us to charge your chosen payment provider for any such amounts upon placing your order.

Content Responsibilities

Make sure everything you upload is actually yours or you have permission to use it. Don't upload someone else's work without their okay—that's not cool and it's against the law.

When you create or make available any Contributions, you represent and warrant that:

  • The creation and distribution of your Contributions do not infringe any third party's proprietary rights, including copyright, patent, trademark, trade secret, or moral rights
  • You are the creator and owner of or have the necessary licenses, rights, consents, and permissions to use and authorize us to use your Contributions
  • You have the written consent of each identifiable person in your Contributions to use their name or likeness
  • Your Contributions are not false, inaccurate, or misleading
  • Your Contributions are not unsolicited or unauthorized advertising, spam, or other forms of solicitation
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone
  • Your Contributions do not violate any applicable law, regulation, or rule, including those concerning child pornography
  • Your Contributions do not include offensive comments connected to race, national origin, gender, sexual preference, or physical handicap
  • Your Contributions do not otherwise violate these Terms or any applicable law or regulation

User Data Responsibility

You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using our Services. Although we perform regular routine backups of data, you agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

3. Prohibited Actions

Craftorea provides an e-commerce platform designed for artisans, makers, and creative entrepreneurs. Our Services enable users to create online shops, showcase handmade products, manage inventory, process payments, and conduct business with customers worldwide. This includes website hosting, shop management tools, payment processing integration, and related business features.

Our Services are available to users globally; however, you are responsible for ensuring that your use of our platform complies with all applicable laws and regulations in your jurisdiction. If you access our Services from outside Slovakia, you do so at your own initiative and are responsible for compliance with local laws.

You may not access or use our Services for any purpose other than that for which we make the Services available. As a user of our Services, you agree not to:

  • Systematically retrieve data or other content from our Services to create or compile a collection, compilation, database, or directory without written permission
  • Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information
  • Circumvent, disable, or otherwise interfere with security-related features of our Services
  • Disparage, tarnish, or otherwise harm us or our Services
  • Use information from our Services to harass, abuse, or harm another person
  • Make improper use of our support services or submit false reports
  • Use our Services in a manner inconsistent with applicable laws or regulations
  • Engage in unauthorized framing of or linking to our Services
  • Upload or transmit viruses, Trojan horses, or other harmful material that interferes with any party's use of our Services
  • Engage in any automated use of the system, such as using scripts or data mining tools
  • Delete copyright or other proprietary rights notices from any content
  • Attempt to impersonate another user or person
  • Interfere with, disrupt, or create an undue burden on our Services or connected networks
  • Harass, annoy, intimidate, or threaten our employees or agents
  • Attempt to bypass any measures designed to prevent or restrict access to our Services
  • Copy or adapt our Services' software or code
  • Decipher, decompile, disassemble, or reverse engineer any software comprising our Services
  • Use our Services as part of any effort to compete with us or use our Services for any revenue-generating endeavor without our approval
  • Resell or repackage our platform or its content
  • Scrape or copy product listings, descriptions, or pricing information
  • Create derivative works based on our platform
  • Use automated tools to extract data from Craftorea

4. Platform's Rights

Intellectual Property Rights

Everything that makes Craftorea work—our code, design, logos, features, and all the underlying technology—belongs to us or our partners. These are protected by copyright, trademark, and other intellectual property laws around the world.

The Craftorea name and logo are our trademarks. Please don't use them without asking us first. We're pretty friendly, so just reach out if you want to use our branding for something.

Content License

By posting your Contributions to any part of our Services, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose, commercial or otherwise.

This license includes our use of your name, company name, and any trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions.

However, you are solely responsible for your Contributions and agree to exonerate us from any responsibility regarding your Contributions.

Services Management

We reserve the right, but not the obligation, to: (1) monitor our Services for violations of these Terms; (2) take appropriate legal action against anyone who violates the law or these Terms; (3) refuse, restrict access to, limit the availability of, or disable any of your Contributions; (4) remove from our Services or otherwise disable files and content that are excessive in size or burdensome to our systems; and (5) otherwise manage our Services in a manner designed to protect our rights and property and to facilitate the proper functioning of our Services.

We have the right, in our sole discretion, to edit, redact, or otherwise change any Contributions, to re-categorize Contributions, and to pre-screen or delete any Contributions at any time without notice. We have no obligation to monitor your Contributions.

Termination Rights

We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of our Services to any person for any reason or for no reason, including for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation.

We may terminate your use or participation in our Services or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

We reserve the right to remove, reclaim, or change any username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, infringes upon another's rights, or otherwise violates these Terms.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of our Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of our Services.

We cannot guarantee our Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to our Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify our Services at any time or for any reason without notice to you.

We reserve the right to refuse or cancel any order placed through our Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors, or that we suspect may be fraudulent.

We may, from time to time, make changes to subscription fees and will communicate any price changes to you in advance in accordance with applicable law.

5. Platform's Obligations

Privacy and Data Protection

We care about data privacy and security. Please review our Privacy Policy: https://www.craftorea.com/privacy. By using our Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

Our Services are hosted in the European Union (EU). If you access our Services from any other region with laws governing personal data collection, use, or disclosure that differ from applicable laws in the EU, then through your continued use of our Services, you are transferring your data to the EU, and you expressly consent to have your data transferred to and processed in the EU.

Corrections

There may be information on our Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on our Services at any time, without prior notice.

Disclaimer

OUR SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH OUR SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF OUR SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO OUR SERVICES. WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, PERSONAL INJURY OR PROPERTY DAMAGE, UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS, INTERRUPTION OR CESSATION OF TRANSMISSION, BUGS OR VIRUSES, OR ANY ERRORS OR OMISSIONS IN ANY CONTENT.

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH OUR SERVICES, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

6. Features Overview

User Registration

To access certain features of our Services, you must register for an account. Our Services enable users to create online shops, showcase handmade products, manage inventory, process payments, and conduct business with customers worldwide. This includes website hosting, shop management tools, payment processing integration, and related business features.

Purchases and Payment

We accept various payment methods, including Visa and Mastercard. All payments are processed securely through third-party payment processors. We do not store or have access to your complete payment card information. All prices are displayed in Euros unless otherwise stated.

Subscriptions

If you subscribe to a paid plan, your subscription will automatically renew unless you cancel it. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel your subscription. The billing cycle depends on the subscription plan you choose.

We offer a 30-day free trial to new users who register with our Services. At the end of the free trial period, your account will be charged according to your chosen subscription plan unless you cancel before the trial ends.

User Generated Content

Our Services allow you to create, submit, post, display, transmit, or broadcast content and materials, including product listings, images, descriptions, reviews, comments, and other materials ("Contributions"). Contributions may be viewable by other users of our Services.

Any use of our Services in violation of the foregoing violates these Terms and may result in, among other things, termination or suspension of your rights to use our Services.

Reviews

We may provide areas on our Services where you can leave reviews or ratings. When posting a review, you must comply with the following criteria:

  • You should have firsthand experience with the person or entity being reviewed
  • Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language
  • Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability
  • Your reviews should not contain references to illegal activity
  • You should not be affiliated with competitors if posting negative reviews
  • You may not post any false or misleading statements
  • You may not organize a campaign encouraging others to post reviews, whether positive or negative

We may accept, reject, or remove reviews in our sole discretion. We have no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions.

Social Media Integration

As part of the functionality of our Services, you may link your account with online accounts you have with third-party service providers (each such account, a "Third-Party Account") by either providing your Third-Party Account login information or allowing us to access your Third-Party Account.

By granting us access to any Third-Party Accounts, you understand that we may access, make available, and store any content that you have provided to and stored in your Third-Party Account so that it is available on and through our Services via your account.

You can deactivate the connection between our Services and your Third-Party Account by contacting us using the contact information provided below or through your account settings.

Third-Party Websites and Content

Our Services may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content").

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us. We are not responsible for any Third-Party Websites accessed through our Services or any Third-Party Content posted on or available through our Services.

If you decide to leave our Services and access Third-Party Websites or use Third-Party Content, you do so at your own risk. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from our Services.

7. Other Terms

Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use our Services during any downtime or discontinuance of our Services.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of our Services; (3) breach of these Terms; (4) any breach of your representations and warranties set forth in these Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of our Services with whom you connected via our Services.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

Electronic Communications

Visiting our Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on our Services, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA OUR SERVICES.

Miscellaneous

These Terms and any policies or operating rules posted by us on our Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of our Services.

These Terms shall remain in full force and effect while you use our Services.

8. Governing Law and Disputes

Governing Law

These Terms are governed by and interpreted following the laws of Slovakia, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded.

If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country of residence. Craftorea and yourself both agree to submit to the non-exclusive jurisdiction of the courts of Slovakia, which means that you may make a claim to defend your consumer protection rights in regards to these Terms in Slovakia, or in the EU country in which you reside.

Dispute Resolution

Any dispute arising from the relationships between the parties to these Terms shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg. The seat of arbitration shall be Slovakia. The language of the proceedings shall be English. Applicable rules of substantive law shall be the law of Slovakia.

The parties agree that any arbitration shall be limited to the dispute between the parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any dispute to be arbitrated on a class-action basis; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

The parties agree that the following disputes are not subject to the above provisions concerning binding arbitration: (a) any disputes seeking to enforce or protect intellectual property rights; (b) any dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

Copyright Complaints

We respect creators' rights. If you think someone on Craftorea is using your copyrighted work without permission, let us know right away using the contact info below. We'll investigate and notify the person who posted the content.

Important: Don't file false copyright claims. If you knowingly make false accusations, you could be on the hook for damages. If you're not sure whether something actually infringes your copyright, talk to a lawyer first.

9. Contact Us

In order to resolve a complaint regarding our Services or to receive further information regarding use of our Services, please contact us at:

Norbert Vígh
Bajč 776
Bajč 946 54
Slovakia

Phone: +421 904 977 477

Email: craftorea@gmail.com